Sales Manager

Duties:

• Manage and coach the Assistant Sales Manager and Sales Executives to ensure they meet their set goals and objectives in order to achieve high sales performance

• Oversee the transfer of product knowledge to the Sales Team to ensure Team are up to date on the product/brand and have received the relevant training

• Develop and achieve a Department Profit Plan ensuring it involves all financial aspects of the department, including annual business plans, marketing and advertising budgets, operating expenses, capital budgets and the assessments of sales forecasts and potential

• Responsible for overseeing the department’s administrative control system to ensure it is being followed correctly

• Ensure all enquires are handled effectively following the sales process and that all leads are processed and followed up consistently

• Ensure ‘Treating Customer Fairly’ process is followed to assist the Group in meeting its obligations under the Financial Conduct Authority’s guidelines

• Manage stock daily, considering residual values and ageing policies

• Ensure accurate customer records in both computer and paper formats are kept (GDPR)

• Control the security of all vehicle stocks, keys, and vehicle documents to ensure they are kept safely

• All used vehicles offered for sale are to be presented as to how the Brand specifies to their Used Car standards, complete with photographs and mailer material

• Authorise all repair and preparatory work on sales vehicles to ensure they meet the standards

• Oversee the showroom and outside display areas

• Manage the presentation of the dealership off-site, through marketing activities

Skills / Experience:

• Technical knowledge in the retail motor industry

• A full UK driving licence

• Inspiring leadership and teamwork

• Delivers Excellent Customer Service - experience in a similar sales environment

• Develops self and others - has experience managing a team

• Delivers result and makes things happen - has experience of a target driven sales environment

Salary:

• £45,000 per year base salary

• OTE salary estimated at £65,000 (uncapped)

Benefits:

• Full training and support given

• 30 days holiday, inc Bank Holiday, plus additional holiday entitlement as recognition of length of service

• Birthday day off

• Discounts

• Life Assurance

• Excellent development opportunities

Working Hours:

• Monday to Friday 08:30am - 18:00pm (with 1 hour for lunch), standard day off during week

• Weekends – 1 in 2 rota

• Saturday 08:30am - 17:00pm (30 minutes for lunch)

• Sunday 10:00am - 16:00pm