About the Role
We are excited to be working in partnership with a well-established family run Hearing Specialist who have a fantastic full-time permanent opportunity to join their team in the Haywards Heath area of West Sussex. Our client is looking for someone who is a Dispensing Optician that can become a valuable member of the team!
This role is essential to provide outstanding support to customers and patients’ while contributing to the efficiency of the stores. The ideal candidate will be a qualified Dispensing Optician and registered with the GOC.
Requirements
Duties:
Managing the whole dispensing process to ensure highest standard of service
Fit contact lenses and provide guidance on their care and usage, including follow-up appointments.
Collaborate with optometrists to ensure seamless patient care and follow-up on prescriptions.
Serve as the first point of contact for patients, addressing inquiries and providing exceptional customer service.
Interpret optical prescriptions written by optometrists or ophthalmologists
Offer appropriate advice and guidance to patients visiting the practice on a range of common eye medical conditions
Manage product displays, restock inventory and arrange for repairs or adjustments to eyewear
Experience:
Dispensing Optician Qualification (essential)
Fully Registered with the GOC (essential)
Experience as a dispensing optician (essential)
Experience with staff training (desirable)
Knowledge of the Optical and Hearing industry (essential)
Knowledge of Optical and Hearing process and products
A strong commitment to customer care and a customer-focused approach to work
Excellent communication skills, to give clear advice to customers
Empathy and understanding of patients' eye health needs
Teamworking skills, and the ability to lead and motivate staff
Benefits:
Bonus scheme (2% on GPM)
Staff Discount
Access to Leightons Learning Academy
Contribution towards Gym/Club membership
Working Hours:
09:00 – 17:30 Monday to Friday, with some weekend working required
If you meet the criteria above and would like to hear more, please contact our specialist perms consultant Caleb today on 02380 869986!